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Health & Safety / Risk Assessment



Risk Assessment and Safety Management Procedures (All polices & procedures are re-assessed on a 3 year basis)


  1. All drivers undergo a medical test to gain a PCV license entitlement initially and periodically thereafter. In addition to this, drivers are subject to random checks e.g. on site breathalyzer tests. Drivers are suitably trained and appropriately qualified. Each member of staff is CRB checked and required to take part in the induction process outlined above.

  2. All our drivers take part in regular refresher courses for both existing and new regulations. These courses cover all aspects of driver’s hours, working time directives and also customer care particularly for passengers who have special needs and/or vulnerable.

  3. All driving licenses are checked on a quarterly basis and drivers Tachograph charts are recorded in line with VOSA requirements.


  1. At Viking all drivers are required to carry out a daily inspection of their vehicle prior to departing from the yard. Any defects found are reported to the transport manager immediately and are logged on their defect report sheets. If any defects cannot be rectified immediately and are deemed to be of a ‘risk involvement’ the vehicle will be removed from service until the repairs are completed.


  1. The safety of all our passengers is of paramount importance and is particularly stringent with regard to the carrying of children and other specialist groups.


  1. To minimize the risk of injury whilst alighting from or entering vehicles, drivers will endeavour to park as close to the kerb as possible. Where this is not practical, the driver plus one member of the group supervisors will stand at the entrance/exit door to assist in the boarding and alighting process.

  2. Prior to the commencement of a journey, the driver or courier will inform all passengers of the No Smoking/Alcohol regulations in relation to coach travel and the implications of ignoring these rules.

  3. To minimize the risk when carrying school children or passenger groups with children, observation of the trip itinerary is required.


  1. The driver will notify our head office who will then in turn co-ordinate a replacement vehicle (if required) and contact the school/parents etc.

  2. They will also inform the co-ordinator/teacher/courier etc of any changes to the intended schedule so they can assess passenger needs.